Soulera Counseling PLLC Mobile SMS Privacy Policy and Customer Consent Form
We may use SMS text messaging for certain types of communication with you, including billing, customer service, appointment reminders and other administrative requests.
Client full name: _______________
Client mobile #: _______________(Optional)
Providing us with your mobile phone number is optional. It will not affect our services to you. By entering your phone number, you agree to receive informational SMS messages (appointment reminders, account notifications, etc.) from Soulera Counseling PLLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at breannaw@souleracounseling.com. You can opt out at any time by replying STOP.
See Privacy Policy & Terms and Conditions Below.
Messaging Terms & Conditions:You agree to receive informational messages (appointment reminders, account notifications, etc.) from Soulera Counseling PLLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at breannaw@souleracounseling.com. You can opt out at any time by replying STOP.
Mobile SMS Messaging Privacy Policy:Information collected:
We may collect information, such as name, phone number, and email address.
Use of information collected:
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Sharing of information collected:
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. You understand that the messaging frequency may vary. Messaging & data rates may apply. Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.You can contact us for any privacy related queries via our email address or regular mail.
Our email address:
breannaw@souleracounseling.comOur address:
5900 BALCONES DR STE 100
Austin, TX 78731
US
Client signature: _______________Date: _______________
Privacy Policy
Last Updated On 28-Nov-2024
Effective Date 28-Nov-2024
This Privacy Policy describes the policies of
Soulera Counseling PLLC,
5900 Balcones Dr Ste 100,
Texas
78731-4298,
United States of America (the),
email: breannaw@souleracounseling.com,
phone: (281) 713-5332
on the collection,
use and disclosure of your information that we collect
when you use our website ( www.souleracounseling.com ).
(the “Service”). By accessing or using
the
Service, you are consenting to the collection, use and
disclosure of your information in accordance with this
Privacy Policy. If you do not consent to the same,
please do not access or use the Service.
We may modify this Privacy Policy at any time without
any prior notice to you and will post the revised
Privacy Policy on the Service. The revised Policy will
be effective 180 days from when the
revised Policy is posted in the Service and your
continued access or use of the Service after such time
will constitute your acceptance of the revised Privacy
Policy. We therefore recommend that you periodically
review this page.
-
How We Use Your Information:
We will use the information that we collect
about you for the following purposes:
- Support
- Administration info
If we want to use your information for any other
purpose, we will ask you for consent and will
use your information only on receiving your
consent and then, only for the purpose(s) for
which grant consent unless we are required to do
otherwise by law.
-
How We Share Your Information:
We will not transfer your personal information
to any third party without seeking your consent,
except in limited circumstances as described
below:
- Analytics
- Data collection & process
We require such third party’s to use the
personal information we transfer to them only
for the purpose for which it was transferred and
not to retain it for longer than is required for
fulfilling the said purpose.
We may also disclose your personal information
for the following: (1) to comply with applicable
law, regulation, court order or other legal
process; (2) to enforce your agreements with us,
including this Privacy Policy; or (3) to respond
to claims that your use of the Service violates
any third-party rights. If the Service or our
company is merged or acquired with another
company, your information will be one of the
assets that is transferred to the new owner.
-
Your Rights:
Depending on the law that applies, you may have
a right to access and rectify or erase your
personal data or receive a copy of your personal
data, restrict or object to the active
processing of your data, ask us to share (port)
your personal information to another entity,
withdraw any consent you provided to us to
process your data, a right to lodge a complaint
with a statutory authority and such other rights
as may be relevant under applicable laws. To
exercise these rights, you can write to us at
breannaw@souleracounseling.com.
We will respond to your
request in accordance with applicable law.
You may opt-out of direct marketing
communications or the profiling we carry out for
marketing purposes by writing to us at
breannaw@souleracounseling.com.
Do note that if you do not allow us to collect
or process the required personal information or
withdraw the consent to process the same for the
required purposes, you may not be able to access
or use the services for which your information
was sought.
-
Cookies Etc.
To learn more about how we use these
and your choices in relation to these tracking
technologies, please refer to our
Cookie Policy.
-
Security:
The security of your information is important to
us and we will use reasonable security measures
to prevent the loss, misuse or unauthorized
alteration of your information under our
control. However, given the inherent risks, we
cannot guarantee absolute security and
consequently, we cannot ensure or warrant the
security of any information you transmit to us
and you do so at your own risk.
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Third Party Links & Use Of Your Information:
Our Service may contain links to other websites
that are not operated by us. This Privacy Policy
does not address the privacy policy and other
practices of any third parties, including any
third party operating any website or service
that may be accessible via a link on the
Service. We strongly advise you to review the
privacy policy of every site you visit. We have
no control over and assume no responsibility for
the content, privacy policies or practices of
any third party sites or services.
-
Grievance / Data Protection Officer:
If you have any queries or concerns about the
processing of your information that is available
with us, you may email our Grievance Officer at
Soulera Counseling PLLC,
5900 Balcones Dr Ste 100,
email: breannaw@souleracounseling.com.
We will address your concerns in accordance with applicable law.
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