Frequently Asked Questions | Counseling and Support in Houston

What makes Soulera Counseling different from other therapy practices?

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We know that your journey is unique, and so is our approach. At Soulera Counseling, we don’t just focus on the mind—we care for your whole being. Whether it’s through integrating mindfulness, exploring creative expression, or simply being present with you, our goal is to make sure you feel seen, heard, and understood. We’re not just therapists; we’re partners in your healing journey, providing flexible, personalized care that fits into your life, not the other way around.

How do I know if I need therapy?

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Sometimes life can feel overwhelming, confusing, or just plain hard, and you might not even know why. Whether you’ve been through something difficult or you’re just struggling with day-to-day stress, therapy can help you make sense of it all. At Soulera Counseling, we’re here to walk with you, no matter where you’re starting from. If you’re feeling stuck, uncertain, or simply want someone to talk to, therapy could be the space you need to find clarity and peace.

What can I expect during my first session?

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Starting therapy can feel like a big step, and we’re here to make it as comfortable as possible. Your first session is all about getting to know you—what’s on your mind, what you’re feeling, and what you’re hoping to achieve. There’s no pressure to share more than you’re ready to. We’ll work at your pace, exploring your needs and setting the foundation for your healing journey. Think of it as the beginning of a conversation that’s all about you.

Do you offer online therapy sessions?

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Yes, we do! We understand that life gets busy, and sometimes it’s hard to find the time to come in for a session. That’s why we offer online therapy, so you can connect with us from the comfort of your own space. Whether you’re at home, at work, or somewhere in between, we’re here to provide the same level of care and support, just a video call away.

How long will I need to be in therapy?

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Your journey is yours alone, and that means the length of therapy will depend on your unique needs and goals. Some people find what they’re looking for in just a few sessions, while others may appreciate ongoing support over a longer period. We’ll regularly check in on how you’re feeling about your progress and adjust our approach as needed, making sure therapy continues to feel right for you.

What are the fees for therapy sessions?

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We believe that high-quality therapy should be accessible, and our fees reflect our commitment to providing exceptional care.
Here’s a breakdown of our current services and fees:

‍Individual Therapy: $100 per session, 50 mins
‍Couples Therapy: $150 per session, 60 mins
‍Family Therapy: $180 per session, 75 mins
‍Group Therapy: $50 per session, 90 mins
Add on 30 mins: $50
‍Add on 60 mins: $75

Do you accept insurance or offer payment plans?

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We operate on a private pay basis and currently do not accept insurance or offer payment plans. However, we understand that investing in your mental health is important, and we strive to make our services as accessible as possible. We offer transparent, straightforward pricing, and we can provide you with a superbill to submit to your insurance for possible reimbursement. If you have any questions about our fees or how payment works, we’re here to discuss them with you in a way that feels comfortable and clear.

What if I don’t feel a connection with my therapist?

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It’s so important that you feel comfortable with your therapist, as a strong connection can make a big difference in your healing journey. If, for any reason, you don’t feel that connection, please let us know. Therapy is most effective when you feel safe and understood, and we’re here to help you find the right fit, whether it’s adjusting our approach or helping you find another therapist who better suits your needs.

How do I know if I’m making progress in therapy?

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Progress in therapy can look different for everyone, and sometimes it’s more about small, gradual changes rather than big, immediate ones. We’ll regularly check in on how you’re feeling and reflect on any shifts in your thoughts, feelings, and behaviors. If you ever feel uncertain about your progress, we’re here to discuss it openly and adjust our approach as needed to ensure that therapy continues to meet your needs.

What if I need to cancel or reschedule an appointment?

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Life happens, and sometimes plans change. If you need to cancel or reschedule an appointment, we kindly ask that you provide at least 24 hours' notice. This allows us to offer the time slot to someone else who may need it. Appointments canceled with less than 24 hours' notice may incur a cancellation fee. We’re always here to help you find a time that works best for you, so don’t hesitate to reach out if you need to make changes.

Can I bring someone with me to my therapy sessions?

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Therapy is your space, and it’s important that you feel comfortable. If having a trusted friend or family member with you helps, we can discuss this option. For couples and family therapy, bringing your partner or family members is, of course, a key part of the process. In individual therapy, while the focus is on you, we understand that support systems play a crucial role, and we’re open to discussing what feels best for your healing journey.

Do you work with specific populations or communities?

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Yes, we are committed to providing inclusive and affirming care for all individuals, regardless of background, identity, or experience. We have experience working with a diverse range of clients, including those from minority groups and the LGBTQ+ community. We understand the unique challenges faced by different populations and strive to create a safe, welcoming environment for everyone.

What if I’m nervous about starting therapy?

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It’s completely normal to feel nervous about starting therapy, especially if it’s your first time. Many people feel unsure about what to expect or worry about opening up. At Soulera Counseling, we’re here to make the process as comfortable as possible. Your first session is a space for you to express your concerns and ask any questions you might have. Remember, there’s no right or wrong way to do therapy—this is your journey, and we’re here to support you every step of the way.

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